Privacy Policy

This website (www.ckcusa.com) is owned and operated by Continental Kennel Club, Inc. (CKC). This privacy policy discloses the privacy practices for this website and applies only to information collected by this website. It will notify you (the user) of the following:

• What personally identifiable information is collected from you on the website
• How your information is collected, how it is used, and with whom it may be shared
• The choices available to you regarding the use, accuracy, and updating of your information
• The security procedures and measures used to protect your information on the website

By using this website, you consent to the privacy policies and practices described on this page.

I. Information Collection

CKC is the sole owner of the information collected on this website. We only collect personally identifiable information from you when you provide it voluntarily. This data can be collected by:

• Completing a form on the website, including contact forms, email subscription forms, or any form necessary for purchasing a product, service, or subscription.
• Registering a puppy, dog, or litter using an online registration form on the website.
• Registering for your Continental Kennel Club account via the member portal on the website.
• Logging into your Continental Kennel Club account via the member portal on the website.
• The submission of your information by another member of CKC via a referral or contact form on the website.

If you do not choose to provide personally identifiable information, we may still collect information such as the date and time of your visit, the originating IP address, the pages requested, etc. This information is not tied to your identity.

II. Information Use and Sharing

When you voluntarily provide personal information, we will use it to contact you based on the reason you provided the information.

CKC will never share your information with any third-party or partner organization(s) unless it is necessary in order to fulfill your request or deliver services that you have requested (e.g., to ship an order, to email you with information related to an order, or to fulfill trial benefits and/or partner services bundled with a product or service you purchased from CKC).

Email Communication
Continental Kennel Club complies with the CAN-SPAM Act. Enforced by the Federal Trade Commission (FTC), this act applies to “any electronic mail message for which the primary purpose is commercial advertisement or promotion of a commercial product or service.” Based on the laws regulating this type of communication with you, CKC:

• Will never use false or misleading header information. Our “From,” “To,” “Reply-To” and routing information clearly identifies CKC as the originator of the message.
• Will never use deceptive subject lines.
• Will always disclose our location in the footer of each email.
• Will always provide opt-out information and methods in a clear, conspicuous manner.
• Will always honor opt-out requests within 10 business days, however, opt-out requests are usually processed within one business day or less.

For more information about these laws and the CAN-SPAM Act, click here.

Email Preferences
You may choose to opt out of some or all email communications from CKC. This can be accomplished in the following ways by providing nothing more than your email address.

• Unsubscribe from ALL CKC email correspondence by clicking the appropriate link in the footer of an email.
• Unsubscribe from a particular email list by clicking the appropriate link in the footer of an email you received as part of that list.
• Email us at [email protected] and request to be removed from one or more lists.

Membership Communication
Continental Kennel Club provides a membership experience to club members with a CKC-registered dog, which includes a variety of special services and customized communications. For this reason, club members who choose to unsubscribe from all CKC email communications may still receive additional email notifications that contain transactional or related content. Transactional or related email correspondence may:

• Facilitate, confirm, and/or deliver goods or services as part of a transaction that you have agreed to, or
• Give information about a change in terms or features regarding your membership with CKC or your enrollment in a CKC-facilitated program or event.

Referral Communication
Continental Kennel Club allows club members with CKC-registered litters to provide the contact information of their clients via a form on the website at the time of puppy transfer. CKC uses this information to contact the client on behalf of the breeder, supplying and providing information related to the benefits of membership and instructions on how to complete the process on the website. All email communications sent to a referred client include an opt-out link so that the referred customer can choose to receive no future communications from CKC.

For more information about this program, click here.

III. Security

CKC recognizes the importance of protecting your personal information. When you submit sensitive information on our website, it is protected. Sensitive information such as credit card data is encrypted and transmitted securely. You can verify this by checking for the lock icon and “https” in the URL bar of your browser. You can also view the security icons in our footer, which are provided by our service providers, including GoDaddy, TrustWave, and Authorize.net Payment Processor.

Your information is also protected offline. Only employees who need to access your information to complete a specific job, such as billing or customer service, are granted access to personally identifiable information. The computers and servers where this information may be stored are located in a secure facility.

IV. Child Privacy

This website is not directed to children under thirteen (13) years of age, and children under the age of thirteen must not use the website or services offered on it to submit any individually identifiable information about themselves without the permission of a parent or guardian.

V. Links

This website may include links to external websites. CKC is in no way responsible for the content or privacy practices of other websites, and we encourage users to be aware of this when they are leaving our website and to read the privacy policies of any other website that collects personally identifiable information.

VI. Cookies

Like many other websites, our website uses "cookies" to improve the online user experience by identifying repeat visitors and some actions. When you visit our website, a small text file called a cookie is created and stored on your hard drive. We use cookies in a number of ways, including:

• Collecting a piece of information you enter into an online form in order to save time the next time you log in or complete another form.
• To track the pages you view and identify your interests in order to provide relevant content.
• To avoid showing pop-up notifications that you have already seen and ignored or responded to.
• To monitor the performance of the website in order to test and improve the user experience.

Some of our business partners and/or advertisers may also use cookies on our website. We have no access to or control over these cookies.

VII. Policy Updates

Our Privacy Policy may change from time to time. All updates will be posted on this page.

If you are, for any reason, concerned about the use of your information, feel that your opt-out requests aren’t being handled promptly, or feel that we are not abiding by this Privacy Policy, please contact us immediately by emailing [email protected] or calling 1-800-952-3376.